Terms of Service
Last Updated: August 9, 2026
Welcome to Katemba Luke. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.
1. Use of Website
You may use this website for lawful purposes only. You agree not to:
- Use the site in any way that violates applicable local, national, or international law.
- Attempt to gain unauthorised access to our systems or interfere with the website's operation.
- Scrape, crawl, or reproduce content from this website without written permission.
- Transmit any viruses, malware, or harmful code.
2. Intellectual Property
All content on this website, including but not limited to photographs, videos, text, graphics, logos, and design elements, is the exclusive property of Katemba Luke and is protected under international copyright laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
The purchase of a product grants you a license to use the content as specified in our Image Licensing terms. Copyright ownership remains with Katemba Luke at all times.
3. Purchases & Payments
When you purchase products through our website, you agree to provide accurate and complete payment information. We reserve the right to refuse or cancel any order at our discretion.
Prices are listed in Zambian Kwacha (ZMW) unless otherwise stated. All applicable taxes and fees are included in the listed price where required by law.
Payment processing is handled securely by third-party payment gateways. We do not store your credit or debit card details. Our Privacy Policy explains how your payment information is handled.
4. Shipping & Delivery
For physical prints, shipping times vary based on location. Digital downloads are delivered via email immediately after successful payment is confirmed.
We are not responsible for delays caused by third-party shipping providers or for incorrect shipping information provided by the customer.
5. Refunds & Returns
Our refund and return policy is detailed on our Refund Policy page. In summary: digital downloads are non-refundable once delivered; physical prints may be replaced if damaged in transit within 7 days of delivery.
6. Limitation of Liability
To the fullest extent permitted by Zambian law, Katemba Luke shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount paid by you for the product in question.
7. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Zambia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Lusaka, Zambia.
8. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes constitutes acceptance of the new terms. We encourage you to review this page periodically.
9. Contact
If you have any questions about these Terms, please contact us:
- Email: hello@katembaluke.com
- Address: Plot No. 34802, Bedrock, Woodlands, Lusaka, Zambia